General Terms & conditions:
Faces & Faces is a daughter company of GAO trading & Commerce International based in Amsterdam the Netherlands and operates an online retail shop knows as www.facesandfaces.com. Our online retail company can be reached via info@facesandfaces.com for general related inquiries and at customer@facesandfaces.com for all customer related issues.
All orders placed on our website www.facesandfaces.com fall under the terms and conditions of facesandfaces.com and should change regardless of the title of the person or entity placing the order(s) unless specified otherwise in a separate written contract.
When it comes to disputes, we follow the guidelines from the European commission . You can read more about the possibilities on this link.
Products
The products on our website reflect as closely as possible the reality. It is important for us to bring the colors, qualities and material use. You can read all about it in the description.
An order cannot be completed if all the required field are not filled in with the correct information. Failure to do so will not create an order.
Upon completing an order, you will get an email confirming your order and the details of your order.
Delivery will start only after we have received the full amount owed for the goods purchase. No payment, no delivery.
The goods we sell are not to be resold.
Cancellation
You may cancel your order 3 days after it has been placed. If the order has already been shipped, please have a look at our return policy. To cancel your order, please send an email to customer@facesandfaces.com. An agent will contact you to process your cancellation.
Prices
Prices apply as the one at the time of purchase. The price to considere is the one at time of purchase. All our prices are included value added taxes unless specified otherwise.
Payment methods
We accept the following payment methods:
Paypal
iDeal
Credit cards
