Shipping and delivery policy

Faces & Faces  ships goods worldwide. We offer free shipping on orders above the amount of €50 for the Netherlands and Belgium, € 100 for the rest of Europe and €200 for the rest of the world.

We do work with various shipping companies to accommodate our customers wherever they are. We do not over promise, however, we make sure to find ways to deliver the products as fast as possible to our clients. Faces & Faces works with companies such as PostNL, DHL, UPS just to name a few. 

We do not offer same day delivery yet, however it is something we would like to do in the future. Within Europe, if all delivery conditions are optimum and there are no negative geopolitical events happening, we are very happy to deliver our services within 2 to 5 business days. 

During the ordering process, our team will inform our clients about the status of their shipment via email whenever possible. 

Furthermore, We have some flat rate as mentioned in the table below:

Countries Price in Euro Change in price form 2023
Belgium €8 €3
Germany €8 €3
The Netherlands €4.50 €1
Spain €9 €3
France €9 €3

As the impact of the pandemic are waning, we are registering a better delivery of our products to our customers. We are dedicated to creating great customer satisfaction, not only with our products, but also with our after sales activities. 

The transport costs depend on the region you are located in. We strived to offer you a seemless delivery with tracking nuumbers

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